111bat's Privacy Policy

This privacy policy applies to users of the 111bat website and services. By creating an account, placing a bet, or using any service on the 111bat platform, you accept the terms of this policy. We give the highest priority to protecting users' personal information, and under no circumstances is your information sold to third parties.

This policy should be read together with our Terms and Conditions, as both documents together define the relationship between you and 111bat.

What Information Is Collected

Two types of information are collected from 111bat users: information provided directly by you, and information collected automatically.

1.1 Information You Provide Directly

Information you voluntarily provide when registering an account or using our services:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• National ID number (for age verification — confirming 21+ age requirement)
• Mobile banking number for deposits and withdrawals (bKash, Nagad, Rocket)

1.2 Automatically Collected Information

When you browse our platform, certain technical information is collected automatically:

• IP address and device identifier
• Browser type and version
• Time spent on the platform and pages visited
• Login time and location details
• Cookie and session data

Purpose of Information Use

111bat uses collected information only for specific and legitimate purposes. No information is used beyond its original purpose.

• Account Management: To create, manage, and secure your account.
• Financial Transactions: To process deposits and withdrawals via bKash, Nagad, and Rocket.
• Identity Verification: To ensure compliance with the 21+ age requirement and to protect account security.
• Customer Support: To provide assistance via live chat and email.
• Fraud Prevention: To detect suspicious activity and maintain the integrity of the platform.
• Service Improvement: To analyse user experience and improve the platform.
• Relevant Communications: To send promotions, bonus offers, or important notices (you may unsubscribe at any time).

Information Storage and Security

111bat uses industry-standard technology to ensure the highest level of security for your information. Every piece of data stored on our servers is protected through SSL (Secure Socket Layer) encryption.

3.1 Technical Security Measures

• Data transfers are secured with 256-bit SSL encryption.
• Passwords are never stored directly — only in hashed form.
• Firewall and access control systems are in place to prevent unauthorised access.
• Regular security audits and vulnerability assessments are conducted.

3.2 Data Retention Period

Necessary information is retained while your account is active. If an account is closed or becomes inactive, certain information may be kept for a specified period to meet legal obligations, after which it is securely deleted.

Sharing Information with Third Parties

111bat never sells your personal information to third parties for commercial purposes. However, certain information may be shared in the following limited circumstances:

4.1 Service Providers

Mobile payment services (bKash, Nagad, Rocket) receive the necessary transaction information to process payments. These third parties use the information only to provide the specific service and are required to comply with the standards of this privacy policy.

4.2 Technology Partners

Game software providers (such as Pragmatic Play, Evolution, JILI) may access gameplay data and RTP statistics, but not personal identity information.

4.3 Legal Obligations

Information may be disclosed in compliance with applicable law in response to valid requests from the relevant legal authorities. Information is not shared outside of such cases.

Cookie Policy

Cookies are used on the 111bat website. Cookies are small text files stored in your browser that improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions and security — disabling these may prevent the platform from working properly.
• Functional Cookies: Help remember your preferences and language settings.
• Analytics Cookies: Used to understand which pages users visit most, helping to improve the service.

5.2 Cookie Controls

You can delete or block cookies from your browser settings. Please note that disabling essential cookies may make it difficult to log in to your account.

Your Rights

As a 111bat user, you retain the following rights over your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request that incorrect or outdated information be updated.
• Right to Deletion: You may request that your information be deleted in certain circumstances, though information subject to legal obligations may need to be retained.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be limited.
• Communications Opt-Out: You may unsubscribe from promotional emails or messages at any time.

To exercise any of your rights, contact us directly. We also fulfil requests regarding personal limits or self-exclusion under our Responsible Gaming Policy as quickly as possible.

Protection of Minors

111bat strictly prohibits use of the platform by anyone under the age of 21. Age verification is mandatory at registration, and we do not intentionally collect or store any information from minors. If a minor's information enters our system for any reason, it will be deleted immediately upon discovery and the associated account will be closed.

International Data Transfers

111bat is an international platform. Your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that adequate data protection measures are in place in the relevant country or service, and that the standards of this privacy policy are maintained.

Changes to the Policy

111bat reserves the right to update this privacy policy from time to time. Users will be notified of any significant changes via their registered mobile number or email. Continued use of the platform after a new version of the policy is published will be taken as acceptance of the updated policy. To learn more about us, you may read the About Us page.

Contact Us

Contact us for any privacy-related questions, requests, or complaints. Our support team is available in both Bengali and English, seven days a week, 24 hours a day.

• Live Chat: Immediate assistance is available through the 111bat platform.
• Email: [email protected]

For general questions, you may also visit our Frequently Asked Questions (FAQ) section, where you will find concise answers on many topics.